Privacy Policy

At Lonotea, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit lonotea.com or make a purchase.

Information We Collect

  • Personal details: name, email, phone number, billing and delivery address.
  • Order details: products purchased, order history, preferences.
  • Payment details: processed securely by our payment providers (we do not store card details).
  • Technical information: IP address, browser type, device information, cookies.

How We Use Your Information

  • To process and deliver your orders.
  • To provide customer service and answer your requests.
  • To send you order updates, account information, or marketing emails (if you subscribed).
  • To improve our website, services, and customer experience.

Sharing of Information

We may share your information only with trusted third parties:

  • Payment processors (for secure payments).
  • Delivery companies (to deliver your order).
  • IT and service providers (to host and maintain our site).

We never sell your data to third parties.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the information we hold about you.

To exercise your rights, contact us at [your email].

Data Security

We use appropriate security measures to protect your information against unauthorized access, alteration, or disclosure.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated date.

📩 Contact Us
If you have questions about this Privacy Policy, please contact us at:
Lonotea – [your email]