Terms & Conditions

Welcome to Lonotea. By accessing or placing an order on lonotea.com, you agree to the following Terms & Conditions. Please read them carefully before using our website.

Orders

All orders placed on lonotea.com are subject to acceptance and product availability.
We reserve the right to cancel or refuse any order at our discretion.

Pricing & Payment

All prices are displayed in UAH (Ukrainian Hryvnia).
Prices may change without prior notice.
Payments are processed securely via our approved payment providers. We do not store your payment card details.

Delivery

Details are provided in our Delivery Policy.
Orders are processed within 1–2 business days.
Standard delivery time is 5 business days.
Delivery costs are not included in the product price and must be paid by the customer upon delivery.

Returns & Refunds

Our Refund / Return Policy applies to all purchases.
Products may be returned under specific conditions outlined in that policy.

Liability

We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
To the fullest extent permitted by law, our liability is limited to the amount paid for your order.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Ukraine. Any disputes will be handled in the courts of Ukraine.

📩 Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Lonotea – [your email]